Shipping policy

PROCESSING TIME:

Please allow 1-3 business days for processing (this excludes weekends and public holidays).

CHOOSING EXPEDITED SHIPPING AT CHECK OUT WILL NOT EXPEDITE THE PROCESSING TIME.

SHIPPING TIMES:

US based orders usually take anywhere from 3 - 5 business days and international orders usually take 7-21 business  depending on destination.

PLEASE DOUBLE CHECK SHIPPING ADDRESS AT CHECKOUT, AS WE WILL NOT BE HELD RESPONSIBLE FOR PACKAGES SENT TO THE WRONG ADDRESS THAT WAS ENTERED BY THE BUYER.

ADDITIONAL INFO:

MUST BE 18 YEARS OR OLDER TO PURCHASE SELF DEFENES ITEMS. COMPLAIANCE TO LOCAL, STATE AND FEDERAL LAWS IS THE RESPONSIBILITY OF THE CUSTOMER PURCHASING.

PEPPER SPRAY CANNOT BE SHIPPED INTERNATIONALLY OR TO THE FOLLOWING STATES: NEW YORK, MASSACHUSETTS, MICHIGAN, WISCONSIN, HAWAII, ALASKA AND WASHINGTON D.C.

Please not that Otaku bait is not held responsible for any lost or stolen packages. All international taxes duty and/or custom charges are the responsibility of the customer and is not included in the cost of order or shipping charge.